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What to Ask When Choosing a Steel Fabrication Company

Written by NexGen | Apr 21, 2025 1:00:00 PM

What to Ask When Choosing a Steel Fabrication Company

Selecting the appropriate structural steel fabricator is a vital step toward ensuring that your project has a successful outcome. The company you select to perform the structural steel work will directly affect the cost, efficiency, and quality of the final product. A good structural steel fabricator will help you avoid unnecessary costs and stay on a schedule, while a bad one can risk your schedule and cost you money, besides risking safety in the structural end. It’s important to know what kinds of questions to ask a potential vendor before you decide to select them.

1. How Much Experience Does the Steel Fabricator Have?

Experience is one of the most important factors when choosing a steel fabricator. A company with years of industry knowledge will likely have developed efficient processes and a strong reputation for quality work.

  • Ask if they have been in the steel fabrication business for a long time.
  • Evaluate their portfolio to determine if they have finished projects that are comparable to yours.
  • Assess the background of essential staff, such as project managers, welders, and engineers.
  • Search for successful work or testimonials from past clients that demonstrate the candidate’s ability to manage this kind of job with a satisfactory outcome.

2. What Certifications and Industry Standards Do They Meet?

Certifications are a strong indicator of a fabricator’s commitment to quality and industry compliance. Be sure to ask about:

  • AISC Certification: Ensures compliance with high structural steel standards.
  • CWI (Certified Welding Inspector): Signifies that the welding work is of high quality.
  • OSHA Compliance: Demonstrates a commitment to workplace safety and health.
  • Known Quality Standards: Displays a commitment to consistent quality control and flexible fabrication processes tailored to customer-specific requirements.
  • Local Regulatory Requirements: Ensures they meet any industry-specific or legal regulations.

3. What Is Their Fabrication Process?

Understanding a company’s workflow can help prevent delays and ensure a smooth process. Ask:

  • How do they plan and schedule projects?
  • Do they offer on-site assessments before starting fabrication?
  • What quality control measures are in place at each stage of production?
  • Is a final inspection and testing done prior to delivery? A clear and well-organized fabrication ensures a top-notch finished product.

4. What Materials and Equipment Do They Use?

The quality of materials and tools a company uses directly impacts the strength and durability of the finished product. Consider:

  • Do they work with the correct steel grade, type, and gauge for your project?
  • Do they have modern technology, such as laser cutting, CNC machines, and robotic welding?
  • Do they handle in-house finishing processes like blasting, painting, and coating to prevent subcontracting delays?
  • Can you tour their steel fabrication shop to inspect their tools and materials?

5. Do They Have the Capacity to Handle Your Project?

Not all fabricators have the resources to manage large or complex projects. To avoid delays, ask:

  • How large is their workforce?
  • What is their current workload, and can they meet your timeline?
  • How many projects do they handle at once?
  • Can they scale up their resources if needed? A fabricator stretched too thin may struggle to meet deadlines, leading to costly setbacks.

6. How Do They Handle Communication and Project Management?

Clear communication is key to a successful partnership. When choosing a steel fabrication company, ask:

  • Who will be your main point of contact?
  • How often will they provide project updates?
  • How do they handle unexpected changes or challenges?
  • What communication methods do they use (email, phone, project management software)? Good communication helps ensure the project stays on track and that any issues are resolved quickly.

7. Will They Use Subcontractors?

Some fabricators outsource parts of their work, which can impact quality control. Find out:

  • Do they complete the work in-house or subcontract portions of it?
  • If they use subcontractors, how do they ensure quality control?
  • Are third-party vendors properly vetted for qualifications and certifications? Understanding their subcontracting practices can prevent unexpected surprises.

8. Do They Offer Competitive Pricing and Detailed Quotes?

Cost is always a major factor, but transparency in pricing is just as important. Ask for detailed quotes that include:

  • Material costs
  • Labor and production time
  • Transportation and delivery fees
  • Finishing services, if applicable
  • Contingency fees for unforeseen costs Comparing multiple quotes ensures you get the best value for your money and avoid hidden fees.

9. What Is Their Reputation and Customer Satisfaction Rate?

A company’s track record speaks volumes about their reliability. Research their reputation by:

  • Reading online reviews and testimonials.
  • Asking for references from past clients.
  • Reviewing case studies of previous projects.
  • Looking at how they handle customer complaints. Choosing a reputable steel fabrication business minimizes the risk of poor service or project delays.

10. How Seriously Do They Take Safety?

Safety should be a top priority in any steel fabrication shop. To assess their commitment to safety, ask:

  • Do they have a formal safety program?
  • What is their safety record?
  • When was their last OSHA inspection?
  • Do they comply with industry-specific safety regulations? A strong safety record ensures compliance with legal requirements and reduces the risk of workplace accidents that could delay your project.

Trust NexGen Manufacturing for Your Steel Fabricating Needs

Selecting the right steel fabrication partner is essential to ensuring the quality, efficiency, and success of your project. At NexGen Manufacturing, we bring decades of expertise, cutting-edge technology, and a commitment to customer satisfaction to every job. Our full-service capabilities—from precision laser cutting and welding to advanced powder coating and heat treating—guarantee superior results tailored to your needs. If you’re looking for a trusted fabrication partner that prioritizes innovation, quality, and on-time delivery, NexGen Manufacturing is here to help. Contact us today to discuss how we can support your next project!